Chrysler Group speeds up the time for auto service

According to a press release from the folks at Chrysler Group, Mopar’s new tablet technology, wiAdvisor, is changing the face of auto service. For customers who don’t have a lot of time to spare, the new technology is a major benefit because of its ability to check customers into the service lane within seconds.

Here are a few highlights from the editors at the Chrysler Group:

  • Chrysler is first automaker to provide factory-connected tablet technology in service lane
  • Service advisors step out from behind traditional customer-service desk
  • Customers check in with wiAdvisor as they pull into the service lane
  • wiAdvisor instantly provides customer profile, vehicle service history and factory-required maintenance information for Chrysler, Jeep, Dodge, Ram, Fiat and SRT vehicles
  • wiAdvisor platform now available across Chrysler Group’s U.S. dealership network with plans for global implementation
  • Platform is fully integrated into Chrysler Group LLC systems and across most Dealer Management Systems

TFLCar.com explained that the Mopar wiAdvisor is short for wireless service advisor and that it easily plugs into a car’s onboard diagnostic port. In a matter of seconds, certified technicians will have access to “just about everything there is to know about the vehicle, from the air pressure in its tires to any outstanding recalls or inspection orders from the manufacturer,” the Detroit News said.

To learn more about how the technology can streamline any service appointment, give us a call at Mancari’s. Or, swing by. We’ll be sure to have you in and out in no time flat.

Mancari's of Oak Lawn
4630 West 95th Street Oak LawnIllinois60453 USA 
 • 708-423-0910

Taking the chore out of oil changes

When it comes to vehicle maintenance, like getting our oil changed, sometimes it can feel like such a chore. But here at Mancari’s we want to make that tiresome chore feel more like preventative medicine for the vehicles that we love. We understand how busy everyone can be, and therefore, we’ve implemented the best method possible to get you in and out of the service department, feeling productive and positive.

Our quick-lube services, which fall under the moniker of Express Lane, are part of Chrysler’s overall desire to improve customer experiences and expand the services available to Chrysler drivers.

“All of the dealers who’ve implemented an Express Lane have had incredible results,” Pietro Gorlier, chief executive officer of Chrysler’s Mopar service, parts and customer care division, said in an interview with Bloomberg.

At Mancari’s the Express Lane option is based on even more than just quick turnaround. We believe that the oil change is one of the most important items to consider when looking at long-term vehicle maintenance. And to make sure that you’re getting top-notch engine life, our technicians are certified and trained to the highest Dodge Chrysler Jeep standards.

So stop by the dealership. We promise we won’t keep you long.